• Pilates LA VIE is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or in the event you are unable to attend aclass because it is full.

• Pilates LA VIE provides pigeon holes for clients to store their valuables, but we will not be responsible for the safekeeping of clients belongings while they are at the studio.

• Clients are suggested to arrive 5-10 minutes before the class starts. If client is later than 5 minutes, we will not allowed you to join the class and the class will not be refunded.

• Appropriate Pilates attire will be wearing comfortable outfit, outfit is not recommended to be too loose. Also all clients are required to wear Pilates socks for safety reasons. Pilates LA VIE has a minimum age requirement of 16 years old to attend classes.

• It is your responsibility to let your instructor know if you have any injuries, or are pregnant.

• If you have booked to attend a class and wish to cancel your attendance, you must seek cancellation through the online booking system up to 6 hours prior to the scheduled commencement time for the class. Any cancellations after the 6 hour will be credited.

• Any cancellations within a 6 hour period prior to the scheduled class will be considered a late Cancel. If you do not cancel your class and you do not attend, you will be considered a No Show.

• Clients with a package credits will result in the loss of one class credit for Late Cancel or No Show, also comes with a penalty of a period of suspension. This can be referred to the Group

Classes Policies:

• By booking online you are agreeing to the late cancellation and no show policy.

Trial Offer:

• Any introductory offer made by Pilates LA VIE may only be purchased by new clients who have not yet attended the studio.

• The term of the Trial Offer will commence upon purchase, and is valid for one month.

• Trial Offer is subject to the Cancellation Policy.

• No refunds, transfers or suspensions are offered on unused portions of any Trial Offer due to illness, injury, change of address or any other reason.

• The Trial Offer includes access to specific classes across the studio, this can be recommended by any Pilates LA VIE instructors.

Pregnancy Policy:

• Pilates LA VIE do not recommend client who is pregnant to do Pilates during the first & third trimester, especially those who do not have any experience before.

• Participation during the first 20 weeks is at your own risk, and should only be with clearance from your doctor, women’s health physiotherapist or obstetrician/gynaecologis

• Pilates LA VIE accepts no responsibility or liability for any injuries sustained during training.

• All clients are responsibility for their own safety and well-being.

• Please notify your instructor prior to class if you are pregnant, this applies to all classes in Pilates LA VIE.

Private or semi-private classes with a qualified instructor are available on request via email or WhatsApp.